Receipt of the Material
Any damages or deviations must be immediately specified IN WRITING on the bill of lading when the delivery driver is still present. A copy of the bill of lading, with any remarks, must be submitted to the driver at the time of delivery.
Access to the job site must be such that deliveries can be made by a full 18 wheel flat-bed, or an enclosed tractor trailer. When placing the order please specify if you are able to unload an enclosed trailer, or if you will require a flat-bed delivery.
The job site must have access to accommodate an 18 wheel flat bed or enclosed tractor trailer. When placing an order please specify if you are able to unload an enclosed trailer or flat bed delivery. Smaller trucks can be arranged if needed.
It is the recipient’s responsibility for unloading the material, & provisions must be arranged prior to the delivery. The delivery driver is not allowed to assist in unloading the material. The delivery driver will call 24 hours before making the drop to schedule the delivery.
Inspection of the Material
It is the recipient’s responsibility that all the materials are not damaged & in accordance with the order submitted. Any damages must be immediately documented in writing on the bill of lading while the delivery company employee is still present. Photos are required at that time for further documentation of damage. CBF must be notified & provided with a copy of the bill of lading the same day as the delivery. Materials may only be returned after the freight claim is submitted.
Storing the Material
The material must be kept in a dry, well ventilated area, raised off the ground, & on a dry level surface at all times. Extended storage (more than two weeks) must take place in a dry ventilated building, & the plastic wrap should be removed. The panels must always be stored raised off the ground with supports at a maximum of 19”, & always stacked with the edges directly over each other. The accessories should also be protected against dirt & precipitation. Flat panels that get wet due to precipitation or condensation will precipitate calcium/efflorescence, & will result in permanent damage that would not occur when properly stored or in proper use. If the boards do get damp when stacked, individually place the panels on their edge to ensure rapid drying & good ventilation. NEVER cut, drill, or install when the material is damp or in damp conditions.
The sheets must be lifted, not dragged off the stack.
The sheets must be carried by two people and by the edge.
The material must be handled with care as to not damage the face, the corners or the edges. While handling the material you must also take care as to protect the panels against dirt & moisture as this will damage the material. Do not stack wet or dirty boards, as this will result in permanent damage that would not occur if properly handled.